Privacy Policy

At Ottawa Phoenix House, we deeply value the privacy, safety, and confidentiality of everyone who connects with us. We understand that reaching out for support—especially after experiences of narcissistic or psychological abuse—requires trust and sensitivity.

We collect only the personal information necessary to provide our services, such as contact details or information you choose to share with us. All personal data is kept strictly confidential and is never shared with third parties without your explicit consent, unless required by law or to ensure someone’s immediate safety.

All communication with Ottawa Phoenix House—whether through email, online forms, or in person—is handled with the highest respect for your privacy and emotional well-being.

If you have any questions about how your information is handled, please contact us directly at ottawaphoenixhouse@gmail.com